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Find Your Forward.
What does a great Client Support Representative, Tier 2 do? You are the day- to- day client experience partner for financial institution customers. You are accountable for being the first line support representative servicing all their tactical and operational inquiries related to the client's credit card program and solution to an optimal conclusion. In this role, you will: Serve as the primary point of contact for credit clients, providing operational servicing, support and issue resolution for their credit card solution, as well as its complementary products and services. Network and partner with multiple business areas throughout the organization, and act as a liaison between the client and Fiserv i
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