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What does an outstanding Senior Technical Operations Analyst do? As a Senior Technical Operations Analyst, you will assume a key role in the day-to-day level-2 support for the Risk Application Portfolio. You will be a liaison with architects, developers and production control, incident triage, and incident resolution teams. Responsible for day-to-day level-2 application support, you will work closely with product strategy, development and the technology groups to develop processes and operating procedures. You will lead the rotating on-call schedule, project participation, and business continuity support. Maintain and develop scripting alerts to supervise systems, respond to and troubleshoot escalated incidents. This is a high-performance fast -paced


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