Basic Function
This role is designed to train and mentor an individual pursuing a career in Relationship Banking.
Support the branch team by providing friendly and professional services to Bank clients including initial sales; service contact; troubleshooting; and providing the benefits of the Bank’s consumer and business product lines.

Essential Duties
This individual will be trained on relationship banking duties including:
1. Client development

2. Client service and maintenance

3. Banking product knowledge

4. Compliance/Risk

• Adhere to compliance policies/procedures and internal controls
• Support the Bank’s efforts to ensure successful CRA results by participating in any Bank sponsored CRA activities when available

5. Responsible for ATM/Debit Card duties

6. Perform additional duties such as

• Attend monthly meetings
• Order and arrange supplies
• Support Relationship Banking department in any capacity necessary

Nonessential Duties

• Other duties as assigned

Qualifications

Knowledge, Skills & Abilities

• Maintain friendliness and professionalism through the proper use of tact & diplomacy when dealing with clients at all times
• Enjoy working with the public
• Strong verbal and written communication skills
• Current and remains up to date in relevant technology and systems
• Strong level of accuracy and detail oriented
• Ability to be flexible and to multi-task on a regular basis
• Strong knowledge of bank deposit products & regulations
• Good problem-solving skills
  
  

Training & Experience

• College degree (Associates or Bachelors) or equivalent related experience
• Military experience to be considered
• Microsoft proficiency
• Detail oriented
• Ability to multi-task
• Additional training/education helpful

First Bank Chicago is an Equal Opportunity Employer: disability/veteran

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About First Bank Chicago

First Bank Chicago is a community bank committed to our Clients and the community at large. We have worked side-by-side with our Clients since 1955 combining practicality with creativity, while always remaining a consistent and steady financial partner in good and bad economies. Our mission is to provide our Clients with exceptional service coupled with competitive rates and products without bureaucracy. We understand that banking today is more challenging than yesterday, but as a family business, we understand the advantage of being able to remain visionary and focused on the long term picture. Additionally, being independently owned and operated, allows us the authority and flexibility to make decisions quickly. That translates to exceptional service from experienced bankers and staff.First Bank of Highland Park offers an exceptional benefits program and a highly competitive compensation package.First Bank of Highland Park conducts credit and background checks on all candidates.First Bank of Chicago is an Equal Opportunity Employer: disability/veteran.

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