Basic Function:

Provide friendly and professional service to Bank clients by conducting appropriate transactions and relevant trouble shooting. 

Essential Duties:

1. Perform all the essential Teller duties in accordance to Bank policies and procedures:

• Process checking and savings deposits:  verify cash and endorsements, review bank accepted identification for cash back and issue receipts of deposit
• Process savings withdrawals and cash checks by verifying endorsements, reviewing bank accepted identification and ensure check validity
• Issue personal money orders and cashier’s checks
• Process ATM, incoming mail and Night Depository deposits.
• Buy and sell currency from the vault as necessary to ensure cash limits are not exceeded
• Process loan payments: verify payment amount and issue receipts
• Prepare coin and currency orders for business clients
• Process real estate tax payments
• Process account closing transactions
• Gather CTR information
• Redeem US Savings Bonds
• Refer clients to other individuals and departments within the Bank
• Identify opportunities to introduce clients to Bank products and services
• Balance cash drawer

2. Perform additional Teller duties in accordance to Bank policies and procedures:

• Process: Bond Coupons and Foreign Checks
• Process request to buy and sell foreign currency
• Process foreign drafts
• Process Savings Bond redemptions
• Process requests for Gift Cards
• Provide transaction overrides for tellers when needed (For Tellers provided with higher override limits)
• Participate in the opening and closing of the Bank

3. Perform departmental duties such as:

• Attend monthly meetings
• Order and arrange supplies
• Provide input for updating Teller, Collection and Client Services Manual

Nonessential Duties:

• Other duties as assigned

Qualifications

Knowledge, Skills & Abilities:

• Maintain friendliness and professionalism through the proper use of tact and diplomacy when dealing with clients at all times
• Display a positive attitude and enjoy working with the public
• Strong verbal communication skills
• Strong mathematical skills along with accuracy
• Detail oriented
• Possess a great sense of organization, priority and time management
• Ability to identify, research and problem solve on a critical level and think on your feet
• Ability to be flexible and to multi-task on a regular basis
• Ability to work in a fast paced environment
• Strong knowledge of bank deposit products and regulations
• Capable of performing job duties at assigned bank locations
   

Training & Experience:

• High School Diploma or GED
• Minimum of 1-2 years of previous Teller experience
• Minimum of 1-2 years of client services experience
• Previous leadership experience is a plus
• Fiserv application helpful
• Additional education and/or training helpful
   

First Bank of Highland Park is an Equal Opportunity Employer:  disability/veteran.