Customer Engagement Proactively approach customers to create awareness (attract), excitement (engage) and interest (connect) around products / services in the Lifestyle area in our store. Creates superior waiting experience for our customers by proactively engaging them in our lifestyle products / services. Uncovers customer's needs through relational customer engagement and cross-sell available lifestyle products / services. Event coordination and management, including end-to-end operationalization of events schedule, pre-event set up, attendees verification, ensuring smooth event management for customers and speaker as well as post- event winddown. Service Quality D