Department:             Digital & Payments Department  Reports To:               Digital & Payments Manager  Summary:                 Primary focus is on managing customer contact and support. Participates in the day-to-day operations of the Digital & Payments Department. May act as a back-up for ACH and Wire origination, Reg E disputes, and Remote Deposit Capture. This position is currently listed as 'Temporary': Position duration is until 12.31.2022. May be posted as permanent at a later time, incumbent will be given the opportunity to apply for the position if so.  Major duties & responsibilities: