What does a great Client Services Manager do? The Client Services Manager oversees the daily activities of the Client Services Team, and is responsible for ensuring that team members adhere to best practices around case management and issue resolution. In addition, this role will lead the overall client satisfaction as it pertains to the support aspect of the credit card program. In this role, you will: *Ensure collaboration between Client Services and other functional areas within Fiserv to provide a great client experience. *Manage and oversee projects, system issues, product enhancements, incidents, and other client related/impacting matters to ensure resolution to clients' satisfaction. *Provide direction, guidance, and reso
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