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Independent Bank

Saginaw, Michigan

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Independent Bank

Saginaw, Michigan

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Independent Bank

Ionia, Michigan

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Independent Bank

North Branch, Michigan

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Independent Bank

Traverse City, Michigan

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First Bank of Highland Park

Highland Park, Illinois

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Independent Bank

Carson City, Michigan

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Independent Bank

Newaygo, Michigan

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Independent Bank

Carson City, Michigan

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Independent Bank

Mason, Michigan

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Independent Bank

White Cloud, Michigan

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Belding, Michigan

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Independent Bank

Ionia, Michigan

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Bank of Ann Arbor

Ann Arbor, Michigan

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Independent Bank

Leslie, Michigan

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Independent Bank

Grand Rapids, Michigan

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Independent Bank

Shelby Twp, Michigan

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Superior National Bank and Trust

L'Anse, Michigan

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Independent Bank

Bay City, Michigan

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Independent Bank

Grand Rapids, Michigan

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Job Purpose This position is responsible for monitoring and troubleshooting ATMs, hosts and transition authorization approvals in a Help Desk / Service Desk environment. Providing monitoring and support on issues related to ATMs and POS/ATM transaction authorization hosts; making and receiving calls, troubleshooting alerts and documenting steps taken. Job Responsibilities * Monitor and troubleshoot ATM hardware and telecommunication incidents * Initiate and receive calls to and from clients, data centers, ATM service companies and telecommunication vendors to resolve incidents. * Research and investigate customer inquiries related to ATMs issues. * Document reported issues, troubleshooting steps and actions taken. * Follow e


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