Keystone Savings Bank is looking for a Branch Manager for the Center Point, IA branch. The Branch Manager will be responsible for maximizing the profitability of the branch by managing the operations and personnel in accordance with bank policies and procedures, and maintaining customer relations within the local community of the branch, as well as lending authority for consumer and residential real estate loans.
Essential duties and responsibilities include the following:
Responsible for achieving growth of deposits and loans for the branch:
Weekly calling on new and existing customers
Provide Commercial loan referrals to Commercial Loan Officers
Coordinate with loan officer’s branch office deposit and lending objectives
Support income to the branch through cross-selling additional products and services
Manage the daily operation of the branch by preparing required branch reports; approving schedules; delegating duties; overseeing maintenance and security of facility; opening and closing branch; following bank operational policies and procedures; correcting deficiencies noted on audits; responding to security situations, etc.
Serve as the branch’s primary customer relations representative, resolving customer complaints, approving customer transactions, responding to customer inquiries, etc.:
Educates customers on how to leverage technology (e.g. ATM, Mobile wallet, On-Line, RDC) to conveniently process their transactions
Opening new deposit customer accounts
Opening or renewing Certificate of Deposit
Process customer transactions within established guidelines; maintain and balance cash drawer, as needed. Ability to perform at a high level when needed while providing exemplary customer service.
Assists customers in establishing new accounts, preparing loan documents and completing customer account files.
Originates consumer and residential real estate loans within Bank policies. Coordinates with loan processing department to ensure all required documents are prepared. On-going maintenance monitoring of loans booked, answer loan related questions or items directly with customers.
Supervise and train deposit staff.
Manages vault operations and procedures.
Represents the bank and provides leadership in key community activities, including business, charitable, civic and social organizations to maintain a proper responsible citizen stature for the bank.
Other duties as assigned.
Qualifications for the successful candidate include the following:
Bachelor’s degree or equivalent combination of education and experience.
Three to five years banking experience with a minimum of two years in management.
Knowledge of financial products and services, government regulations pertaining to branch operations and products/services.
Superior written and verbal communication skills with demonstrated ability to create processes and procedures and to lead a project and communicate results as well as carry out new policies and procedures.
Proficient in Microsoft Office.
Must have NMLS license.
About Keystone Savings Bank
Keystone Savings Bank continues to be a strong community bank in Iowa and is owned by local shareholders primarily from the Benton County area. Through the years, the bank has grown and added branches in Marengo (1995), Center Point (2004), Pleasant Hill (2007) and Victor (2018).