We are looking for a highly motivated self-starter to assist our growing companies.
The desired candidate must work well in teams, have a positive attitude, and possess
good communication skills, ability to analyze business and financial processes that is
proficient with desktop software applications.
Job responsibilities include but are not limited to: installation and service of Financial Institution ATMs, work with other departments and suppliers to gather the necessary tools and supplies to perform repairs, coordinate with field service teams on work to be done, travel to specific markets to perform work where the density of machines dictate direct involvement, manage costs, report on progress and escalate issues as needed. This position includes staging ATMs for deployment, diagnose ATM issues, gather ATM diagnostic data and submit to the manufacturer for resolution, etc.
Grant Victor and its’ subsidiaries have been consistently rated as one of the Best Companies to Work For by Utah Business Magazine. Grant Victor has also been selected as an Inc. 5000 company multiple years. Learn more by visiting us at www.GrantVictor.com.
Full Time, Utah based position
Computer operations knowledge
Basic understanding of IP networking and trouble shooting
Technical experience in troubleshooting and assembly
End-user technical phone support experience
Troubleshooting and diagnostic skills
Travel may be required
Ability to own and manage ATM terminal problems from start to finish
Proficient with RMS (Remote Management Systems)
Project management experience
Strong communication skills
Creative Problem Solving
HS Diploma or GED equivalent
Ability to work with Excel and other Microsoft software packages
Ability to manage service levels with other suppliers
Ability to lift 75+lbs
Basic familiarity with XML coding and the ability to navigate the Windows environment
About Grant Victor LLC
Grant Victor was founded in 2000 and is headquartered in Kaysville, Utah. We focus on both Retail and Financial Institution ATMs. We have been consistently rated as one of the Best Companies to Work For by Utah Business Magazine. Learn more by visiting www.GrantVictor.com