Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers 'round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda.
The Resiliency Product Lead for Technology Resiliency Solutions will support the Head of Resiliency Engineering in shaping and driving the product management related activities related to resiliency solutions. Resiliency solutions include capabilities supporting Business Continuity Management, Disaster Recovery (DR) playbook orchestration and failover automation, App to Infra dependency mapping, reporting etc.
Key Responsibilities Include:
Play a leadership role in defining the product vision and roadmap, and work with development/delivery teams and other stakeholder groups across the Enterprise in delivering the capabilities outlined in the roadmap.
Engage key resiliency stakeholders involved in activities such as BCP, DR exercises/tests, cyber resiliency, data resiliency, crisis management etc., and develop requirements for target state resiliency solutions. The product lead will drive the implementation, roll out and adoption activities.
Engage with development team; facilitate discussions, provide clarification, story acceptance and refinement, testing and validation; contributes to design activities and decisions.
Partners with Delivery Leadership and Service Owners to ensure capabilities are delivered effectively.
Collaborate in UX design decisions.
Demonstrate superior persuasion and influencing skills that ensure alignment between customer, product manager and engineering teams.
7+ years of technology experience
7+ years of experience delivering complex enterprise wide information technology solutions
Experience managing multiple medium technology development efforts within a major line of business
Ability to influence across all organizational levels, particularly senior management
Ability to interact effectively and confidently with senior management
Excellent verbal, written, and interpersonal communication skills
Knowledge and understanding of Agile
Solid negotiation skills
Strong analytical skills with high attention to detail and accuracy
Other Desired Qualifications
Understanding of the latest industry trends in the Technology Resiliency and IT Service Management domains and is considered a Subject Matter Expert on the product
Understanding of Technology Architecture, Engineering, and Operations processes and tools
2-3 years experience as Product Manager or Product Lead for Enterprise Technology Solutions (e.g. ITSM Solutions such as ServiceNow; Automation solutions such as Ansible, Chef etc.; Monitoring solutions such as AppDynamics, Dynatrace etc.; CMDB tools)
Familiar with requirements definition, use case definition, story definition and refinement
Knowledge of product roadmap definition; feature and backlog management
Strong knowledge of software design and coding principles
Skilled in breaking down problems, documenting problem statements and estimating efforts
Ability to analyze data, create process flows and presentations
Experience in leading large initiatives involving roll out of new capabilities to internal technology teams
Ability to travel up to 5% of the time
AZ-Chandler: 2600 S Price Rd - Chandler, AZ TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo