Systems Operations Engineer

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers 'round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda.

Systems Operations Engineer provides support for the most complex technical issues and initiatives related to large-scale applications, systems, databases and/or other technical products and services; uses/creates diagnostic, simulation and other tools to maintain, troubleshoot and restore service or data to systems; may act as an internal consultant regarding use of tools and processes; evaluates service level agreement criteria; identifies gaps in current technology processes and recommends changes to assure SLAs can be supported; performs complex migrations from development to production, upgrades, installations and/or configurations; may evaluate or review queries to extract data, create standard databases, or perform limited programming to fine tune systems supported; completes project sizing; updates/writes documentation and procedures and creates and/or provides related training; troubleshoots network, hardware and software issues and coordinates resolution with users, vendors and internal service groups; writes/designs test scripts; creates change or issue logs; analyzes performance trends and recommends process improvements; assesses changes for risk to production systems and assures quality, security and compliance requirements are met for supported areas; and creates, updates and tests the business continuation plan. May provide team leadership to team or project members in a technology organization. May assign tasks and/or project resources; provides work direction and monitors work progress and adherence to technical process controls/standards. Provides subject matter expertise to less experienced team members. May provide input to supervisors on team member performance.

• 5+ years of systems support analysis experience demonstrated through work or military experience
• 3+ years of experience working in managed services as demonstrated through work, military, or education
• 5+ years of database experience
• 2+ years of MVC (Model-View-Controller) Framework experience
• 4+ years of Middleware experience
• 5+ years of Java experience
• 3+ years of experience with Oracle technologies including, but not limited to, Oracle RAC, Data Guard, and performance tuning and UNIX technologies such as Linux or AIX

• Experience supporting an enterprise-level environment
• Ability to interact with all levels of an organization; including management
• Strong team or technical leadership experience
• Strong verbal, written, and interpersonal communication skills
• Knowledge and understanding of MQ Series Messaging
• Experience with Spark, Hive and Kafka
• Experience with business operations and credit, deposit and FX systems such as LoanIQ, Flexcube, FX Calypso, MidasPlus, OpicsPlus, Lucas, RealmMML, or Wallstreet
• Experience participating in multiple concurrent projects or large scale individual projects

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
AZ-Chandler: 2600 S Price Rd - Chandler, AZ
MN-Minneapolis: 550 South 4th St - Minneapolis, MN
NY-New York: 150 E 42nd St - New York, NY

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.