Senior Monitoring Engineer

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers 'round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda.

The Production Monitoring Technologies Services (PMTS) team is part of the Enterprise Technology Infrastructure group which is responsible for all aspects of the enterprise infrastructure and various applications.  This role responsible for the architecture, engineering, development and oversight of new and existing applications for enterprise monitoring and systems management.

Event monitoring is undergoing a transformation to support the firm's strategic initiatives. This includes developing and implementing an overall event management strategy, including supporting the firms cloud strategy, retooling compute monitoring, implementing an AIOps solution linked to automation that will provide meaningful events whilst driving automated resolution of known events.

The Infrastructure Sr. Engineer will be responsible for the firm's infrastructure monitoring platforms and leading the transformation of the legacy monitoring platforms to support the firm's initiatives.  As a technical thought leader with a wide experience and knowledge of vendor and open-source monitoring products and solutions, you will use your experience to help shape the future of monitoring eco-system and deliver a class leading service.

As a Infrastructure Sr. Engineer you're able to help solve complex and mission critical problems. As a constant learner and early adopter, you're already embracing leading-edge technologies and methodologies; your example encourages others to follow suit. In addition to creating solutions with your in-house team, you'll also work alongside our team of technologists from around the world who are just as dedicated as you are.

You will be highly experienced working in an Agile fashion and be responsible for managing all aspects of the product delivery.

• Strong knowledge of industry leading monitoring solutions both vendor owned and open-source; including, DataDog, BigPAnda, Moogsoft, Prometheus, Graffana, ELK(Kibana) and App Dynamics etc.
• Hands on engineer who is comfortable in delivery as well as providing technical leadership
• Strong customer engagement skills
• Extensive experience of large-scale computing solutions having implemented advanced monitoring and automated solutions across a variety of applications and systems for both on-prem and cloud environments.
• Strong experience working as a DevOps or Site Reliability Engineer across both on premise and  cloud environments.
• This role requires a wide variety of strengths and capabilities, including:
• Advanced proficiency with DevOps automation and Shell scripting
• Experience in on-prem and cloud-based application architectures, micro services, and distributed systems including hands-on experience with a cloud platform such as AWS or container technologies. AWS professional certification is preferred
• Lead by influence, mentor junior software engineers, ability to navigate to different teams and business to find solutions to complex problems
• Deep experience with various cloud-native technologies including Kafka, Cassandra, Cockroach DB, Kubernetes, Springboot, etc.)
• Strong data architecture skills

• 7+ years of systems analysis experience, systems programming experience or combination of both
• 3+ years of Agile experience
• 5+ years of experience with Linux operating system engineering or automation
• 5+ years of platform engineering experience
• 3+ years of experience with secure DevOps and deployment automation to cloud environments

• Experience in managing IT infrastructure for a medium-to-large organization
• Relationship management experience with organizational partners and customers
• 5+ years of experience with Agile, Kanban, or Lean methodology
• Practical knowledge of ITIL application processes and implementation

• 5 + years of Progress programming experience
• 3+ years of Cloud Foundry experience
• 3+ years of experience with Cloud technologies
• 3+ years of experience with Application performance, monitoring and optimization using Blazemeter, JMeter, Splunk and AppDynamics
• Experience in developing, deploying, monitoring and building large distributed and parallel systems using container technology including Docker, Kubernetes, AWS EKS, AWS Fargate
• Knowledge of industry wide technology trends and best practices
• Ability to work in large, collaborative teams to achieve organizational goals, and passionate about building an innovative culture
• Proficiency in one or more modern programming languages: Java, Groovy, Python
• Broad understanding of tools and technologies:
• Source Control (like Git, Bitbucket)
• CICD tools like Jenkins and spinnaker
• Infrastructure Automation (Ansible, Terraform, AWS CloudFormation, Puppet, Chef, etc.)
• Deployment Automation & Orchestration
• Container Concepts (LXD, Docker, etc)
• Strong on critical thinking, communication and team work skills are essential to this role
• Bachelor's degree in Computer Science or related technical field, or equivalent practical experience.
   

• Ability to travel up to 15% of the time

NY-New York: 150 E 42nd St - New York, NY
NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC
AZ-Chandler: 2600 S Price Rd - Chandler, AZ
MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.