Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers 'round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda.
Within the Enterprise Contact Technology (ECT) group in Consumer & Small Business Banking Technology ( CSBBT), there is an exciting opportunity for a technical lead role as Software Engineer/Developer who will be involved in designing, implementing and supporting incremental projects for Contact Center applications. The position will be part of the technology team working in several critical applications like Customer Information View (CIV), Cross Channel Tools (XCT), Interaction Console (IC) and Interaction Platform Abstraction Layer (IPAL). The team is looking for a self-motivated/self-directed Java developer having experience working on web applications and web services, interacting with multiple SOR/back end systems, communicating via SOAP and REST/JSON API messaging over HTTPS in an Agile environment. Candidates will be responsible for the following but not limited to:
Act in a lead technical role providing technical guidance and consultation with application teams, clients, and Engineering Managers for their
technology domain environments including but not limited to cloud, middleware, operating systems, applications, Software-as-a-Service, and Platform-as-a-Service products.
Design, code, test,debug and document programs using Agile development practices. Provides the strategy and design for projects associated with their technology domain including, upgrades and deployments.
Utilize advanced technologies and methods to integrate their technology domain with other technology domains, enabling the creation of new or expanded heterogeneous environments.
Develop new documentation and departmental technical procedures. Directs the gathering of performance statistics to assist in determining hardware and communication tools needed to support projected
transaction volumes, response time and system availability targets.
As an escalation point, provides guidance and direction to less experienced staff in resolution of highly complex technical problems.
Lead projects and manages the work of less experienced staff. Assures quality, security and compliance requirements are met for supported technology domain.
Lead projects and as an escalation point, provides guidance and direction to less experienced staff in resolution of highly complex technical problems.
Assure quality, security and compliance requirements are met for supporting technology domain.
Selected candidate will be required to work within one of the following Wells Fargo locations: 2600 S Price Road, Chandler AZ; 1525 West W. T. Harris Blvd, Charlotte, NC or 250 E John Carpenter Freeway, Irving, TX. Relocation assistance is not available for this position
5+ years of software engineering experience
5+ years of Java experience
3+ years of Tomcat development or implementation experience
3+ years of Spring experience
3+ years of experience in front end application development, operations and automation using React, Redux, AngularJS and Node
2+ years of experience in building and deploying microservices and cross channel restful Application Programming Interface (APIs) using Apigee, Consul, Resilience4J and Redis
An industry-standard technology certification
Strong verbal, written, and interpersonal communication skills
A BS/BA degree or higher in science or technology
2+ years of Telephony experience
Ability to clearly express ideas and proposed solutions
3+ years of UNIX experience
2 + years of experience with server administration and job creation using Jenkins Continuous Integration server
2+ years of SQL experience
Knowledge and understanding of AppDynamics
Knowledge and understanding of public and private cloud integration with AWS, IAAS, Asure or Google
Experience with Spark, Hive and Kafka
Knowledge of widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
1+ year of RESTful or SOAP web services
1+ year of virtual directory services experience
3+ years of experience with Waterfall and Agile project methodologies
Strong knowledge and understanding of the Community Banking Retail Store Model and/or WFVC/Contact Center Model
Knowledge and understanding of Softphone
Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Knowledge and understanding of DevOps principles
Strong, clear and concise written and oral communication skills
Other Desired Qualifications
4+ years of GitHub experience
4+ years of Jenkins experience
AZ-Chandler: 2600 S Price Rd - Chandler, AZ NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC TX-Irving: 250 E John Carpenter Freeway - Irving, TX
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo