About QNB Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events.
Person: The Senior Private banker - Islamic, will be primarily responsible for initiating contact with potential and existing High Net Worth (HNW) customers either by sourcing them directly or responding to referrals. Customers are likely to be HNW individuals resident in Qatar or other GCC countries. The incumbent will ensure that customers are offered a first class dedicated service and have access to the range of Islamic products and services offered by QNB (Suisse) SA. In conjunction with the Head of Private Banking the incumbent will also develop relationships with intermediaries and suggest new products and services that become apparent from customer meetings.
Provide inputs to the Head of Private Banking for developing a credible set of Islamic products to attract and retain valuable customers and thereby increase market share and profitability
Support Senior Managers in developing and implementing Islamic private banking strategy locally and in the Middle East.
Develop and implement marketing strategies, in cooperation with the Head of Private Banking and Head of Sales & Marketing Unit, for the Islamic products and services offered by the department
Maintain and expand the HNW customer base through introduction of innovative Islamic products backed by provision of superior services
Ensure processes are in place for launch of new Islamic products tailored for the HNW customer segment, including the smooth launch of the same
Establish and maintain existing customer accounts
Ensure that agreed customer service levels are achieved.
Maintain regular contact with valued customers within agreed travel and entertainment budget limits to strengthen relationships through personalized interaction and at the same time market Group Islamic products and services
Keep in close contact with financial intermediaries and other business introducers
As per Compliance Department requirement, review dormant accounts
Ensure that agreed procedures governing Sharia the account opening operations and maintaining accounts are adhered to with respect to the documentary and other requirements, including the Swiss regulatory requirements
Possess sound knowledge of the Sharia private banking business, its products and related risks together with a good knowledge of operations and control
Takes responsibility for self-development as well as acquiring skills and knowledge required to fulfilment of one's duties by proactively identifying areas for professional development of self and undertake development activities
Seek out opportunities to remain current with all developments in professional field
Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, the QNB Country Compliance manual; Group Compliance Policies and Procedures (Anti Money Laundering & Counter Terrorist Financing, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
University graduate preferably with a Major in Marketing, Islamic Banking, Finance, Accounting, Economics, Business Administration or Islamic Finance (related field of study), Masters preferred
At least 10 years of relevant banking experience, preferably with at least 3 years at Islamic banking within a highly rated international bank preferred managing accounts/ relationships with HNW customers
Well-informed of the market competitive structure, Islamic industry practices and any regulations for the private banking segment with at least 3 years experience in local environment
Good oral and written communication skills in Arabic, English and French
Extensive experience in private banking in the Middle East
Good understanding of the type of products and services required and expected by HNW Middle East customers
In-depth knowledge of products, services and delivery channels available to HNW customers.
Superior people relationship skills and awareness of risk management concept and practices
Responsible and motivated individual with the ability to make decisions and follow through with initiatives
Planning, organizing and analytical ability
Note: you will be required to attach the following: 1. Resume / CV