Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers 'round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda.
Wells Fargo Technology is hiring an Infrastructure Engineering/Support role within Wealth & Investment Management Technology Platform Management, supporting the Brokerage Internet & Intranet Group (BIIG), a part of the Wealth Investment Management Technology division within EIT. BIIG is responsible for all facets of production availability, technology delivery, vendor management and line of business support for Wells Fargo Advisors' Customer and Financial Advisor Digital Platforms. The candidate will be responsible for implementing life-cycle tech refresh and implementations for the BIIG applications. Candidate will act individually and within a team by providing application engineering support, system maintenance, and application deployment utilizing a thorough understanding of applicable technology, tools and existing designs. Participates in systems implementation, validation and the migration of platform applications to production. Develops new or maintains existing documentation, departmental technical procedures and user guides. Works within a team and often independently across projects, allocates and partners effectively with team resources and may coordinate task oversight of small to medium sized projects. Assures quality, security and compliance requirements are met for supported area and oversees creation of or updates to and testing of the business continuation plan.
Successful candidates must have troubleshooting skills in deploying, supporting, installing and configuring multi-tier, enterprise applications that can be applied to all levels of a technology ecosystem (primarily Unix/Linux, Weblogic or comparable middleware, with some Windows/.Net and IIS web server products experience desirable. Applicants must demonstrate a passion for using automation to improve their own and others' effectiveness. Knowledge of one or more scripting languages is beneficial. Experience and expertise with production incident management with multiple stakeholders is preferred. Excellent communication skills are necessary and effective cross-team collaboration and documentation skills a desirable premium.
Applicants must have production support experience in a 24x7 environment. Capability to self-start, drive initiatives, document and engage with a globally distributed team. This position will offer the ability for additional scaling and integration to a standardized support, deployment, and engineering teams looking for another great team member addition!
3+ years of systems analysis experience
3+ years of systems programming experience
1+ year of application production support experience
Experience with databases and SQL
Knowledge of design methodology, Infrastructure operations support or engineering
Experience with a variety of software languages, operating systems, or network protocols
Other Desired Qualifications
Previous experience working with external vendors
Understanding of the Brokerage Business processes
Previous experience with highly complex technical systems
Exposure to PAC2000 ticketing system based on Remedy application and understanding of associated reporting tools
Demonstrated strong understanding of SDLC
Must be able to effectively manage multiple high priority issues at one time
Knowledge and understanding of business requirement development and documentation
Experience coordinating hardware and application installation
A BS/BA degree or higher in information technology
Ability to work nights, weekends, and/or holidays as needed or scheduled
MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Internal Number: 5554983-2
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo