Build and maintain a strong and effective relationship with Insurance Company and Brokers. Negotiate all aspects regarding Insurance coverage.
Build and maintain strong and effective relationship with the all other related departments and units, local and international, to ensure appropriate level of insurance coverage and provide guidance when and as required.
Provide assistance to International branches when they are under review by their local regulators.
Provide timely and accurate information to the insurance company and brokers.
Acting as consultant and advisor for insurance aspects in QNB Group and provide applicable legislation and timely updates or any changes
Ensure that minimum standards of control and management disciplines are in place to make sure that Group is properly covered.
Review and provide feedback on Branch/ATM's lease agreement when and as required
Assist the Head of Operational Risk Framework in ad hoc insurance aspects related.
Assist the Head of Operational Risk Framework in ensuring that operational risk events aspects are covered in Group Insurance Policy.
Review insurance policy and procedures
End to end management of CPC approval, invoices and claim register
Maintain and updated list of Group Property and ATM inventory and Electronic Equipment at all times
Manage and report insurance data
Participate in determining the premium rates and brokerage commission fees.
Ensure cash reserves in case of unexpected events
In partnership with business management and/or Group Internal Audit, participate in investigations before payments.
Ensure effective and efficient communication between QNB Group and Insurance Company and Brokers.
Conduct senior management survey as and when required.
Ensure that Non disclosure Agreement and Letter of Engagement are renewed on an annual basis.
Notify any changes in Premiums or any other relevant and sensitive information to senior management
Providing assistance when necessary to business areas in regular meetings with Company and Brokers
Bachelor degree preferably in finance, economics or related subjects.
Master and/or professional certifications such as CCSA is preferred.
Minimum of 8-10 years' experience in a major International bank of which at least 4 years in the development and execution of Operational risk Frameworks
Ideally a mix of both 1st, 2nd and 3rd line experience
Excellent oral and written communication skills in English and Arabic (preferred).
General knowledge of regulatory, political, reputational and environmental risk issues that would impact a complex financial services entity.
Knowledge of Basel II Accord, with particular emphasis on operational-related issues.
Excellent quantitative modelling, analytical, and research skills.
Experience in working with large and complex data sets.