The Applications Development Function Group Manager is a senior management level position responsible for accomplishing results through the management of a team and department in an effort to establish and implement new or revised application systems and programs in coordination with the technology team. This role will be responsible for leading the Engineering function located in GCT APAC/EMEA's Singapore headquarters. The role will report to the GCT APAC/EMEA CIO. The role is accountable for helping to deliver Strategic Transformation Initiatives for the APAC/EMEA Consumer business. This role requires proactively identifying and implementing actions that ensure initiatives are delivered at a high quality, on time and on budget. This implies that this role is accountable for orchestrating a consistent transformation across business, technology, operations and channels.
The ideal candidate will be a senior-level technology professional and be a visionary leader in engineering/technology who will drive priorities while balancing risks, capital allocations, and change complexities throughout the enterprise. The candidate must be able to solve complex problems and work through roadblocks. Big delivery experience as well as technical and functional expertise in a Financial Services environment with a willingness to 'roll-up sleeves' are a must. Being able to partner with the business and create effective solutions for strategic Bank initiatives with innovation and Forward Compatibility are essential.
Act as an end to end solution provider over acquisition, servicing using multiple channels such as Mobile, Internet, Branch and ATM. This will include acquisition and servicing across liability, loan and cards products.
Coordinate solutions across APAC/EMEA Technology - ensure appropriate integration of functions to meet goals; define necessary system enhancements to deploy new products and process enhancements.
Develop innovative solutions focused on improving customer experience, reducing cost and accelerating time to market while being fully compliant with risk, compliance and regulatory policies of APAC/EMEA and Citi globally
Ensure delivery of required product capabilities on schedule with quality, leveraging Citi delivery methodology such as Agile.
Drive disciplines in the area of Financials, SDLC and Program Management in order to have repeatable, high quality and on-time delivery.
Drive process standardization with consistent measures of progress, quality, benefits across all teams to continue our drive towards a client-centric organization creating product model principles.
Ensure rigor in planning with regards and not limited to resourcing, testing, budget, critical path identification and risks.
Improve timeliness in decision making across teams and escalate potential roadblocks, including developing a forward looking view of critical inter-dependencies and critical risks, identifying mitigation actions and identifying issues to escalate for Senior Management decision making.
15+ years of relevant experience with 10+ years of managerial experience.
Experience in a senior technology leadership role with advanced knowledge of industry practices, standards, rules, and regulations.
Experience in Scrum, Test Driven Development and waterfall methodologies.
Execution/Delivery experience of large transformation programs.
Experience in API/Micro-Services design.
Knowledge of Cloud Public and Private as well as Tokenization and Management of Cloud based solutions.
Knowledge of Information Security and Authentication processes to design, secure and multi factor authentication processes.
Ability to understand end to end functional needs for Consumer Bank products such as Credit Cards, Loans, deposit products, payments and associated regulations/reporting needs for developing a functional solution for various transformation projects.
Knowledge of software development processes and practices as well as architecture and complex systems.
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
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