Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.
This is a Senior Hands-on Robotic Automation Technology Lead position within the Operations Technology RPA Federation team focusing on technical solution, detailed design and end to end implementation of key business process automation initiatives. He/She should have a thorough understanding of Robotic Process Automation (RPA) technologies and related tools like OCR, ICR, and NLP. He/She should also be proficient in BluePrism or UiPath, one of the 2 tools used by the RPA Federated Team at Wells Fargo and have used related frameworks to build automations in the past.
The team member selected for this role will work on complex problems where analysis of situations or data requires evaluation of intangible variance factors. in this role, the candidate will plan, perform and act as the escalation point for the complex automation designs, coding, and testing. He/She will act as expert technical resource to programming staff in the program development, testing, and implementation process and will be responsible for the build, deploy, hypercare and maintenance of automation on the RPA Platforms. In this role, the team member will liaison with the RPA Platform Support team to manage automations in production and will also be responsible to setup a defined structure for maintenance of those automations, level 3 incident management, SLA definition and SLA adherence protocols.
Other responsibilities include but are not limited to the following:
Leading complex automation technology solution implementation end to end
Driving automation hypercare execution on production platform
Collaborating with the Business and Platform architecture group to build holistic automation solutions
Drive detailed solution design and participate in design review
Partnering with factory manager and platform support teams to deliver holistic automation solutions
Providing hands-on technology leadership to the broader team
This position can be based at the Wells Fargo site location(s) in Charlotte NC (preferred), Des Moines IA and Minneapolis MN. Relocation assistance will not be provided. Applicants should reside in or around the target area(s) or be willing to relocate at their own expense.
This is a full time opportunity with a competitive compensation package, a comprehensive benefits package including a generous PTO program and many other benefits. For additional benefit information visit https://www.wellsfargo.com/about/careers/benefits/.
7+ years of application development and implementation experience
1+ years of Blue Prism Rapid Process Automation (RPA) development experience
Good verbal, written, and interpersonal communication skills
A BS/BA degree or higher in information technology
Knowledge and understanding of Business Continuity Plan (BCP) and disaster recovery procedures/solutions
Knowledge and understanding of automation and engineering release development
Knowledge and understanding of network automation or scripting testing techniques and solutions
Knowledge and understanding of technology testing: automation and data automation
Ability to analyze metrics and articulate data trends both visually and verbally
Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
Other Desired Qualifications
Knowledge and understanding of optical character recognition (OCR) development
Knowledge and understanding intelligent character recognition (CR) development
Knowledge and understanding natural language processing (NLP) development
Ability to lead large, cross organizational transformational efforts.
Ability to ramp up quickly and deliver results in less defined & constantly changing environments.
Ability to communicate with broad, deep and diverse audiences, including technology and business leaders; ability to simplify complex messages for consumption.
Ability to build long term relationships with a broad set of partners and influence them to a common vision and strategy.
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC NC-Charlotte: 301 S Tryon St - Charlotte, NC MN-Minneapolis: 600 S 4th St - Minneapolis, MN IA-Des Moines: 800 Walnut St - Des Moines, IA
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Internal Number: 5546281-4
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo