Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.
At Wells Fargo, the Chief Technology Office (CTO) organization is leading technology transformation in a multi-cloud technology landscape by developing and delivering innovative products that delight our customers and speed to market banking products to our customers. As part of the CTO Operations and Site Reliability Engineering (SRE) group, the Enterprise Observability Team is responsible for delivering innovative, scalable, stable, and secure products that provide deep business insight, operational insight, and predictive analysis. As a member of the team, you will be a key contributor to the development of products that provide full stack observability including application monitoring, logging, alerting, and visualization.
The Platform Support Engineer will design, develop, and implement near real-time data streams, ingesting and enriching business and operational data from various sources across the organization as part of a new enterprise observability platform.
The ideal applicant will have:
Demonstrated experience with the Elasticsearch, Logstash, and Kibana stack.
Installation and configuration of Clusters
Queries, Aggregations, Mappings
Cluster Administration and Automation
Ability to act as the subject matter expert for ELK implementation across the shared service platform.
Ability to integrate with other operational data platforms and tools including Kafka, Splunk, etc.
Experience with other observability products such as AppDynamics, ITRS Geneos, Datadog, NewRelic, Prometheus, Grafana, Wavefront, etc.
Proven track-record of partnering with internal customers, architects, engineers, and other technical partners to gather requirements, understand existing systems, and develop value-added products/services.
Locations: The preferred locations for this role are Raleigh, NC and Chandler, AZ. Other locations that can be considered are Minneapolis, MN and New York, NY.
5+ years of application development and implementation experience
2 + years of experience with Elasticsearch development, integration or support
Excellent verbal, written, and interpersonal communication skills
A BS/BA degree or higher
2+ years of Java or Python experience
1+ year of Puppet experience
Knowledge and understanding of Cloud computing, PaaS design principles and micro services and containers
Experience with data streaming technologies and use cases
Outstanding problem solving and decision making skills
Strong analytical skills with high attention to detail and accuracy
Ability to develop partnerships and collaborate with other business and functional areas
1+ year of RESTful or SOAP web services
Other Desired Qualifications
Experience supporting and managing large Elasticsearch clusters and ELK solutions
2+ years of experience using an automation/orchestration solution such as Ansible, Chef, Puppet, Salt, etc.
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Internal Number: 5543534-2
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo