Assist the Systems & Applications Support area in managing the multiple Consumer Retail systems and applications.
Provide support and systems configuration of multiple Consumer applications accessed by the employees. These systems include, but are not limited to:
Core (Fiserv Premier)
Retail Online and Mobile Banking
2. Interface with various vendors, IT Department, and employees to maintain, support and troubleshoot the Consumer applications, equipment and other ancillary systems.
3. Provide support in configuring changes to the multiple Consumer systems at the request of Retail Management to support new or changed products, offers, and branches.
4. Review and monitor daily, weekly, and monthly Consumer system reports.
5. Work within our custom forms design application to create and maintain custom Consumer forms.
Periodic department projects
Other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES
Strong verbal and written communication skills
Strong organizational skills
Strong knowledge of bank regulations
Must have knowledge of banking system
Must have experience supporting and troubleshooting banking platforms
Must be a logical and analytical thinker
Ability to identify, research and resolve problems
Ability to work autonomously
TRAINING & EXPERIENCE
High school diploma or GED
5 - 7 years previous banking experience
Fiserv experience preferred
Applications support experience preferred
Bachelor’s degree desirable
About First Bank of Highland Park
First Bank of Highland Park is a community bank committed to our Clients and the community at large. We have worked side-by-side with our Clients since 1955 combining practicality with creativity, while always remaining a consistent and steady financial partner in good and bad economies.
Our mission is to provide our Clients with exceptional service coupled with competitive rates and products without bureaucracy. We understand that banking today is more challenging than yesterday, but as a family business, we understand the advantage of being able to remain visionary and focused on the long term picture. Additionally, being independently owned and operated, allows us the authority and flexibility to make decisions quickly. That translates to exceptional service from experienced bankers and staff.
First Bank of Highland Park offers an exceptional benefits program and a highly competitive compensation package.
First Bank of Highland Park conducts credit and background checks on all candidates.
First Bank of Highland Park is an Equal Opportunity Employer: disability/veteran.
To Apply: Send email with attached resume to email@example.com. Please reference Job Code 2019 - 03.