This is a high-level technical position in the CSSD network operations center (NOC) responsible for assuring continuity of service for the University's data network. This position plays a lead role in the test, configuration, maintenance, and evaluation of network components. Responsibilities include training and guiding technical analysts in configuring and troubleshooting network and firewall equipment. The Engineer will also respond to alerts and faults generated by the NOC monitoring systems and investigate each problem to determine its cause and take appropriate steps to resolve faults as quickly as possible on a proactive basis. When outages or network performance problems occur that are observable by the University community, this position will determine the cause of the outage, take appropriate steps to resolve the problem, and document the cause and resolution of the problem. Additional responsibilities include coordinating and planning network changes in conjunction with the CSSD Network Engineering group and ensuring that these changes are properly documented. Some participation in ad hoc teams will be required to troubleshoot problems involving network applications and services. Additional duties include participation in the overall design and development of NOC network management strategies, testing and application of IOS software patches, security updates, and related activities. Position requires work on rotating shift schedule including weekends and holidays as assigned.
Bachelor's Degree or the equivalent in experience preferred. Candidate must be highly proficient in the troubleshooting, design, and implementation of network technologies including Ethernet, ATM, Firewalls, DNS, Video, Voice, VOIP, TCP/IP and other transport protocols. Cisco CCNA certification required, Cisco CCNP or CCIE certification desirable. Minimum of five to ten years designing local and wide area networks and physical infrastructure required with emphasis on Cisco-based networks. Experience with Juniper, Foundry, and other network equipment desirable. Cisco CCNA certification desirable, Cisco CCNP or CCIE certification desirable.
Department Details : Founded in 1787, the University of Pittsburgh is one of the oldest institutions of higher education in the United States. Pitt people have defeated polio, unlocked the secrets of DNA, lead the world in organ transplantation, and pioneered TV and heavier-than-air flight, among numerous other accomplishments. Your efforts will be supporting a world-renowned teaching and researching faculty. The work we do at the Network Operations Center (NOC) is essential to the continuous monitoring of critical enterprise-wide systems and services. Our state of the art NOC is conveniently located at RIDC Park, which is off Route 28 in the Fox Chapel area. Parking is provided.
Assignment Category: Fulltime-Regular
Job Classification: Staff.Systems/Programmer.IV
Minimum Education Level Required: Baccalaureate
Minimum Experience Level Required: 5-6 years experience
Work Schedule: rotating shifts (24x7 facility) and on call
Hiring Range: To be determined based on qualifications
Relocation Offered: No
Visa Sponsorship Provided: No
Background Check: For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances: The following PA Act 153 clearances and background checks may be required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
Required Documents: Resume
Optional Documents: Cover Letter
Internal Number: 19002813
About University of Pittsburgh
Founded in 1787, the same year the U.S. Constitution was signed, the University of Pittsburgh is one of the oldest institutions of higher education in the United States. One of three state-related research universities in Pennsylvania, Pitt is a member of the Association of American Universities (AAU), which comprises 62 preeminent doctorate-granting research institutions in North America.Pitt faculty members have expanded knowledge in the humanities and sciences, earning such prestigious honors as the National Medal of Science, the MacArthur Foundation’s “genius” grant, the Lasker-DeBakey Clinical Medical Research Award, and election to the National Academy of Sciences and the Institute of Medicine. Pitt scientists have defeated polio, unlocked the secrets of DNA, lead the world in organ transplantation, and pioneered TV and heavier-than-air flight, among numerous other accomplishments.Pitt students have earned Rhodes, Goldwater, Marshall, and Truman Scholarships, among other highly competitive national and international scholarships.Alumni have pioneered MRI and TV, won Nobel and Pulitzer Prizes, led corporations and universities, served in government and the military, conquered Hollywood and The New York Times bestsellers list, and won Super Bowls and NBA championships.