Processes customer transactions in a professional, efficient and accurate manner in accordance with federal guidelines and banking policy. Receives and disburses cash accurately, maintains a cash drawer and balances it daily. Interacts with customers to enhance the overall marketing effort of the bank. Exercises judgment with moderate supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Completes all transactions in accordance with established procedures
Accepts business and personal deposits, loan payments and items for collection
Cashes checks and processes savings withdrawals with authorized limits
Redeems bonds and bond coupons
Prepares appropriate cash in/out or debit/credit tickets for cash transactions
Handles other services such as official checks and cash advances
Processes mail deposits and handles night depository procedures (receiving, processing, and returning customer bags)
Contacts customer regarding overdrafts and non-sufficient funds (teller item or charge back)
May process large and complicated deposits for commercial customers
Applies good security and safety habits at all times
Balances cash drawer daily with accuracy (maintaining authorized cash limits); balances and supplies the ATM
Proactively and consistently delivers excellent customer service and follows up in a timely manner with customers as needed
Interacts with other departments in a professional manner
Maintains customer confidentiality at all times
Perceptive to customer wants and needs. Asks appropriate questions to gain understanding and refers customers to other areas in the branch as applicable
Promotes bank services and cross-sells bank products
Understands and follows all security and compliance policies and procedures
Demonstrates a professional attitude in actions, dress and communication
Shows a willingness to take on new challenges
Actively participates in branch and other meetings as requested
Demonstrates willingness to assist co-workers as part of a branch team
Understands and follows all bank policies and procedures
May be responsible for backing-up Teller Supervisor, Customer Service Representative, and/or other branch staff member
May perform other duties as needed as requested by Teller Supervisor or Branch Manager
Knowledge: Must be a high school graduate or equivalent with good knowledge of basic math. Additional banking or general business courses would be helpful.
Experience: One year cash handling and customer service background are required. Teller experience preferred. Bank operations experience would be helpful in understanding and explaining the reasons why certain procedures must be followed.
Skills: Ability to perform basic math calculations is essential. Manual dexterity and proficiency with calculator are required. Familiarity with computer terminal and typewriter is desirable. Must have excellent customer relations skills.
About South Atlantic Bank
Created for our communities, South Atlantic Bank was organized in 2007 to meet the unique financial needs of consumers in the coastal communities we serve. The bank’s founders recognized the growing number of larger regional banks in the market created an opportunity for a locally owned and operated community bank to succeed. Our headquarters is located in Myrtle Beach, South Carolina, with branches in North Myrtle Beach, Murrells Inlet, Pawleys Island, Georgetown, Mount Pleasant, Charleston, Bluffton and Hilton Head, South Carolina. Not only are the markets we serve some of the most beautiful, but also some of the fastest growing in the country. We now have $680 million in assets and are poised for growth in each market. The common stock of South Atlantic Bancshares, Inc., parent of South Atlantic Bank, is listed on the OTCQX® Marketplace under the symbol “SABK.” Our Mission is to serve, in a fair, balanced, and superior manner, the interest of shareholders, customers, employees, and the public through adherence to high standards of financial soundness, exemplary customer service, employee professionalism, business ethics, corporate citizenship, and profitability.